Refund policy

Last updated: 22 October 2026

Free week

The first 7 days are free. You don't pay anything to try Storepath.

Paid plans

You pay in advance for one month or one year, by auto-pay or as a one-time payment. Auto-pay charges only after the 7 free days, with a reminder before each charge. Cancel it any time from your shop panel and no further charges are made.

When we refund

• If you paid twice or were charged by mistake, we refund the extra payment.
• If auto-pay charged you after you cancelled it, we refund that charge in full.
• If you paid during your free week and change your mind before the paid period starts, we refund in full.
• If we stop the service, we refund the unused part of your paid period.

When we don't refund

Once a paid period has started, the rest of that month or year is not refunded.

How to ask for a refund

Email support@storepath.in with your shop link and the payment ID from your receipt.

How refunds are paid

Refunds go back to the same UPI, card or bank account through Razorpay, usually within 5 to 7 working days after we approve them.

Contact

Questions about this page, your account or a payment: write to support@storepath.in.